Standard product delivery time will range from 10-14 working days, depending on your destination. Delivery is also dependent on special circumstances such as customs or tax that needs to be paid upon delivery. LP Design pricing does not include any Tax for any country.
Sports Equipment will take on average 14 working days due to the heavy load.
Some products are only available in the Hong Kong / Taiwan Region.
All deliveries will need to be signed for.
You will receive a confirmation through your registered email of your order. Our warehouse team will process your order for your registered address upon check out.
You will then be issued a tracking # or confirmation that your order has been shipped from our team. If there are any discrepancies or issues our team will contact you.
If you have any special requests please input the requests in the comment section during checkout or if you have any changes to your order or delivery please contact us via our contact page with your “order #” in the subject with your details describe in the message section. We will do the best to resolve your issue.
Yes, you do, a soft copy will be sent to your registered email that you have assigned during checkout.
Delivery charges will be automatically calculated during checkout.
In special circumstances, if there are discrepancies with locations we are unable to deliver to, our team will contact you.
LP Design will do our very best to resolve all your issues. If there are claims or complaints about our products please contact us via our contact page.
Our customer service is 100% dedicated to your satisfaction.
If the delivery fails our courier will contact you through your registered telephone number upon checkout, to rearrange a suitable delivery time the next day. If there are multiple failed redeliveries charges may be applied by the courier. This charge will be at cost only. Our courier partners reserve the right to all delivery disputes.
